A 99.9% Server Uptime
Our hosting system is based on a stable, enterprise–level hardware architecture and a significantly modified Linux variation. That’s why, no matter what your website is, or how many visitors you’ve got, or even in case there’s a denial–of–service assault, our web hosting servers will remain up and running and your web sites will stay accessible online.
All Linux hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s crucial to also set up your own network architecture. That is the reason why we built a custom–configured internal network in all our data centers. Relying on top–of–the–line Juniper switches and routers, our internal network allows for mind–blowingly fast data transfer rates and is completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, regardless of which web hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to lessen all possible risks with our cloud hosting packages and regardless of the fact that we provide first–rate client support, there are situations when the client is just not content with what we have to offer. Or he needs to upgrade to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not happy, we will give you a refund.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you’re aware of how exasperating this can be, particularly if your website is on the line. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be available to you and they’ll reply to you in less than one hour. And the best thing is that their average ticket response time is under 20 minutes!