Customer Support Channels
A 1–hour Response Guarantee
Delivering outstanding support on time is our high priority, so we backup each Linux hosting plan with a one hour ticket answer guarantee. When you present a ticket or send us an e–mail, our customer customer assistance team will try all they could do to present the most adequate solution to your situation and to provide you with advice in a timely fashion.
A Top–quality Support Service
Our customer assistance service is delivered by a crew of skilled specialists who are prepared to react to your issue immediately. You can speak to the technical support team by starting a help support ticket from your Web Hosting Control Panel or by posting us an e–mail message. On business days, you can also call us on the phone or take advantage of the live chat service.
An Intuitive Help Section
If you wish assistance while working within the Control Panel, you’ll be able to always select the Help key and pick your query in the selection of content articles that will come up. We have as well turned lots of the articles and reviews into video clips. The catalogue of movies will come up if you choose the Videos button present in the top right angle.