Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Our customer assistance Dept is available 24/7 to attend to all your service requests. Each ticket you submit to us is going to be resolved within maximum 1 hour. If your problem requires aid from an admin, we are going to send the ticket to the technician on shift and will notify you that the issue is being taken care of.

  • Top quality support service

  • Qualified Customer Help And Support Service

  • We will be on line for you 7 days a week to provide advices and tech support and to aid you with any trouble that you could encounter while you are maintaining your virtual server. We are able to assist you with all pre–installed programs, like your Operating System, server administration panel (based on the VPS type) and the Web Hosting Control Panel designed 100% by our company.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Hosting Control Panel that will come at zero cost with your virtual server, you will discover a content rich Help zone, containing all you need to know about managing your web pages and apps. We have added a wide range of how–to content articles and video training that display the important web site maintenance duties in an easy to read form.